We value your privacy and aim to maintain a very high level of data security. We will not sell your data to any other company.

Below we describe how we handle your personal data. If you have any questions, please feel free to contact us.

Responsible for personal data Scandinavian Luxury AB, org. no 556721-6170, with address Brunnsgatan 21 A, 111 38 Stockholm, Sweden, is the data controller for the company's processing of personal data.

When do we collect your data? When you visit our platform, when you purchase our products and when you contact our customer service, we need to collect and process your personal data. The information we collect when you make a purchase is necessary for us to enter into a contract with you as a customer.

What do we collect about you as a customer?

1. When you make a purchase, we collect Name E-mail Personal number (depending on payment method) Address (Invoice and delivery address) Phone number IP address Payment information Payment history Information about your purchase (products) Your preference for newsletters

Processing

• Verification of possible payment methods - which may include a credit check
• Delivery of order
• Handling of complaints and warranty issues

Legal basis We process this data in order to fulfill the contract with you. If we did not receive this information, we would not be able to enter into a contract with you as a customer.

Storage period We store this data for at least 84 months (7 years) after completion of delivery and payment in order to be able to handle all types of complaints and warranty issues in a satisfactory manner for you as a consumer.

2. Customer service matters Name E-mail Address (Invoice and delivery address) Telephone number IP address Purchase history Technical data regarding your equipment

Processing

• Investigation of complaints
• Investigation of support cases (including technical support)

Legal basis We retain this data because we believe it is in our mutual interest to resolve the issues raised to the satisfaction of both parties.

Storage period We store this data for at least 84 months (7 years) to be able to handle all types of complaints and warranty cases in a satisfactory manner for you as a consumer.

3. Data logs Technical data regarding your equipment Name E-mail address IP address Personal number (In some cases)

Processing

• Investigation of complaints
• Investigation of support cases (including technical support)

Legal basis We store this data because we consider it to be in our mutual interest to resolve the problems that have arisen, or may arise, to the satisfaction of both parties. This also includes any legal obligations that may arise from misuse of our service.

Storage period We store this data for a maximum of 1 month in order to continuously improve our application and to ensure that everything is correct at the time of your purchase.

From which sources do we collect your data? In addition to the data you provide to us, we also collect in some cases

1. Credit rating information from credit reference agencies, banks or credit rating agencies
2. Address data to ensure that we have the correct address for you

Who do we share your data with?

• Carriers (logistics and freight forwarding companies)
• Payment solutions
• Marketing (For our newsletters and to give you the opportunity to have feedback on our service and products)
• Government authorities (If we are required by law)

When your personal data is shared with a company that is itself a data controller, that company's data processing policy applies.

Where do we process your data? We aim to process all your personal data within the EU/EEA. All our IT systems are currently located within the EU/EEA.

How long do we store your data? We do not store your data for longer than we need to depending on the purpose of the storage. Details of the retention period can be found in the section "What do we collect about you as a customer"

What are your rights as a data subject?

• Right of access You can request an extract at most once a year, clearly stating what information you want to see. You can do this by contacting us using the contact details we have provided.
• Right to rectification, restriction or erasure You have the right to request that data be corrected if you discover incorrect data. You also have the right to request that data we process about you be deleted. You also have the right to request a restriction on the use of your data, for example if you have requested rectification of any data.
• Right to data portability In some cases, you who have provided your personal data have the right to obtain and use your personal data elsewhere (right to data portability) with another controller. We are obliged to facilitate such a transfer of personal data. A prerequisite is that we process the personal data on the basis of your consent or in order to fulfill a contract with you, and this only applies to personal data that you have provided yourself.

How do we handle your personal identity number? We use your personal identity number in cases where it is justified. Either to simplify things for you as a customer or to be able to carry out checks that are only possible with a social security number. We remove social security numbers from our system as soon as they are no longer needed.

How is your personal data protected? We work continuously with security measures to ensure that your personal data does not fall into the wrong hands.

Data Inspectorate The Data Inspectorate will ensure that we apply the legislation that exists. If you think we are handling personal data incorrectly, you can file a complaint with them.

How do you contact us if you have questions about our data protection? You can always get answers to your questions by contacting our support via email. The address to reach it is support@thewatchagency.com. This document is live and will be updated continuously as we make changes. You can always download the document from our website and you will be able to see the date it was last updated.